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FAQs

Frequently Asked Questions

The questions we get asked most about french polishing.

Questions

Custom Woodworking

  • Can a scratched or water-marked surface be repaired without replacing the piece?

    Often yes, if the damage is to the finish rather than the wood itself. Colour blending, shellac layers and buffing can bring the surface back into line with the rest of the piece without a full refinish.

  • How do I know whether I need a small touch-up or a full refinish?

    It depends on how deep the damage goes and how much of the surface is affected. A photo or on-site inspection shows whether a local repair is enough or whether the whole item needs attention, and the written quote sets that out clearly.

  • Will the repaired or newly finished area match the rest of the wood?

    A close match is the aim, especially on period furniture and visible woodwork. Matching depends on the existing colour, wear and patina, so the result is blended toward the surrounding finish rather than applied as a single flat tone.

  • What happens if I delay getting a damaged finish repaired?

    Surface wear deepens over time. A small scratch or dull patch that could be spot-repaired now can spread or absorb dirt, making a full refinish necessary later. Acting early keeps the repair smaller and the cost lower.

  • Is shellac finishing only suitable for antique furniture?

    No. Shellac is used on antique and modern wood alike when a specific finish, shine or repair match is needed. It is well suited to furniture, staircases, doors and panelling in both period and contemporary interiors.

  • Can the finishing work be done at my home rather than in a workshop?

    Yes, for larger or fixed pieces such as staircases, doors and panelling. Smaller items are often better handled in the workshop and returned to you. The quote will confirm which approach suits your piece.

All 6 answers about Custom Woodworking

Questions

Reproduction Furniture

  • Should I try to polish it myself before having it assessed?

    Light cleaning is fine, but strong products or repeated DIY polishing can leave the finish patchy and harder to correct. If the surface is already marked or worn, have it assessed before adding more product.

  • What if the furniture only has small scratches or dull patches?

    Small marks still affect the overall look, especially on polished wood. A localised finish refresh can reduce how obvious the wear looks and even out the surface without disturbing the rest of the piece.

  • What happens if I leave the wear and do nothing?

    Surface scratches and dull patches deepen with everyday use. The longer they are left, the more of the surrounding finish needs to be addressed to blend the repair, catching wear early keeps the job smaller.

  • Is this kind of finish work only for antique furniture?

    No. Reproduction furniture suffers from the same fading, wear, and uneven shine as any polished wood piece. The aim is a better-looking surface, not changing the character of the piece.

  • How do you make sure the colour matches the rest of the piece?

    Colour matching is assessed and adjusted in person before and during the work. It cannot be done reliably from a tin, the finish is blended to the specific piece and its existing tones.

All 5 answers about Reproduction Furniture

Questions

Furniture Restoration

  • What happens if I delay getting a worn piece restored?

    Surface wear deepens over time. Water marks and heat rings that sit in the finish layer become harder to remove once they penetrate the grain. Loose joints that are left unglued put stress on surrounding timber, which can split or crack. Addressing damage early keeps the scope, and the cost, smaller.

  • What does a furniture restorer do first?

    The first step is a full inspection: checking the finish, the wood beneath it, the joints and any veneer. That assessment determines whether the job needs cleaning only, partial stripping, full stripping, structural repair, or a combination. The written quote follows from that inspection, not before it.

All 2 answers about Furniture Restoration

Questions

Surface Damage Repair

  • Can a scratch or dent be repaired without replacing the whole piece?

    Often yes. If the damage is localised, the marked area can be filled, levelled and blended into the surrounding finish so the repair is not visible. Replacing the piece is rarely necessary for a single area of damage.

  • What happens if worn or scratched wood is left without repair?

    Scratches collect wax and dirt over time, making them more visible. Dull patches tend to spread as the finish around them wears unevenly. A repair carried out while the damage is still contained is simpler than addressing a wider area later.

  • What does the repair process involve?

    The damaged area is inspected first to check the depth. Dents and gouges are filled and levelled, then the area is sealed and finished with shellac in staged coats, with colour matching throughout, until it sits flush with the surrounding surface.

  • Can you carry out repairs on-site, or does the piece need to come to a workshop?

    Both options are available. We can work at your property for fitted woodwork or larger pieces, or collect a freestanding item, carry out the repair in the workshop, and return it once finished.

All 4 answers about Surface Damage Repair

Questions

Cabinet Restoration

  • Is it better to paint, wrap or restore kitchen cupboards?

    If the doors are sound and the goal is to keep the timber visible, restoration is usually the better fit. Paint or wrapping changes the look more completely. The condition of the wood and the finish you want are the deciding factors.

  • What happens if I leave a worn or scratched cabinet finish as it is?

    Surface wear deepens over time. Bare wood exposed through a worn finish absorbs moisture and staining, which makes the damage harder to blend and may eventually require more preparation work before refinishing is possible.

All 2 answers about Cabinet Restoration

Questions

Cabinet Refinishing

  • Is refinishing better than replacing the units?

    Refinishing suits units that are structurally sound but have a worn or marked surface. If the underlying wood is solid, rebuilding the finish is far less disruptive than replacement and keeps the original grain and character of the piece intact.

  • What is the downside of painting over the wood instead?

    Paint hides the grain permanently. If the surface is not prepared correctly first, paint can chip, peel or show marks under direct light. Once painted, returning to a natural wood finish means stripping back to bare wood.

  • What happens if I leave the surface as it is?

    A worn finish lets moisture and everyday handling reach the bare wood directly. Scratches deepen, stains become harder to remove and the wood itself can start to mark. The more the surface degrades, the more preparation is needed before refinishing can begin.

  • How long does the work take?

    The time depends on the number of surfaces, their condition and how much preparation is needed. The written quote includes estimated timings so you know how long the work will take before it starts.

  • Can the sheen level be matched to the rest of the room?

    Yes. The sheen level, from a flat open finish to a fuller gloss, is agreed before work starts and written into the quote. This is confirmed during the assessment stage, not decided on the day.

  • Do the doors need to be removed for the work?

    It depends on the job. Some work is carried out on-site with doors in place; others are better finished in the workshop. The quote will confirm which approach suits your surfaces and what the process involves.

All 6 answers about Cabinet Refinishing

Questions

Wood Finish Repair

  • What happens if I leave the damage and wait?

    Worn or exposed edges deteriorate faster once the finish breaks down. What starts as a small scratch or dull patch can draw damage into a wider area, making the eventual repair larger and harder to blend. Addressing it while the damage is contained keeps the work straightforward.

  • Is this the same as fully refinishing the whole piece?

    Not always. Many jobs only need a localised repair on the damaged area. Full refinishing is only considered when wear is so widespread that a spot repair would not produce a consistent result across the surface.

  • What finishes can you repair?

    French polish, shellac, lacquer, varnish and oil finishes are all within scope. The finish is identified by solvent test before any material is chosen, so the repair coat is always compatible with what is already on the surface.

  • Do you work on veneer surfaces and period furniture?

    Yes. Veneer faces, oak tabletops, period furniture and architectural woodwork such as staircases and door frames are all covered. The grain direction and tonal variation are matched by eye at each coat rather than applied as a flat colour.

All 4 answers about Wood Finish Repair

Questions

Spot French Polish Repair

  • Is a water mark or heat mark always a sign the whole finish needs replacing?

    No. Some marks only affect the surface finish and can be improved with a local repair. Deeper staining or heat damage may need more preparation, but that is established at the assessment stage before any work begins.

  • Can I use wax or a touch-up product myself while I wait?

    That may hide the mark briefly, but it can also make matching harder later. The wrong product over French polish can leave the area looking patchy or shiny in a different way, which adds preparation time to the repair.

  • What happens if I leave the damage and do nothing?

    A contained mark can deepen or spread if the finish around it is disturbed further. Addressing it while the damage is isolated is less disruptive and easier to blend than waiting until the affected area has grown.

  • Do you carry out repairs on-site or does the piece need to come to a workshop?

    Both options are available. We can repair the piece in your home or collect it, carry out the work in the workshop, and return it. The right approach depends on the size of the piece and the nature of the damage.

All 4 answers about Spot French Polish Repair

Questions

Vintage Furniture French Polishing

  • Can the finish be restored without stripping the piece completely?

    Often, yes. Heat rings, dull patches and worn areas can frequently be addressed with a localised repair that leaves the surrounding patina untouched. Whether that is suitable depends on how widely the damage has spread across the surface.

  • How do I know if my piece needs a full refinish or just a touch-up?

    If the damage is limited to a few marks or dull patches, a local repair is usually enough. If wear has spread across the whole surface and the finish looks uneven overall, a fuller refinish is likely needed to make the result look consistent.

  • Will the repaired area be visible once the work is done?

    A good result blends as closely as possible with the rest of the piece. Colour matching is done at each stage of shellac application. Exact blending depends on the age, tone and condition of the existing finish, which is assessed before work begins.

  • What should I include when asking for a quote?

    A photo of the full piece and close-ups of the damaged areas are the most useful starting point. Mention what the piece is, where the damage sits, and whether the problem is scratches, dullness, water marks or wear-through.

All 4 answers about Vintage Furniture French Polishing

Questions

Antique Furniture French Polishing

  • How much does it cost to have a table French polished?

    Cost depends on the size of the piece, the extent of the damage, and whether the finish can be revived or needs rebuilding with new shellac. A free written quote is provided after inspection or photographs, we do not quote from descriptions alone because the surface condition determines the scope.

  • What happens if I delay having a worn finish looked at?

    Surface wear deepens over time. A worn-through patch that could be addressed with localised shellac work can spread to the point where a fuller rebuild is needed. White rings left untreated can penetrate further into the wood, making them harder to blend without affecting the surrounding finish.

  • Will the repaired area look different from the rest of the surface?

    Sheen matching is done at each stage of the shellac application, so the aim is always a surface that reads as consistent in colour and depth. Repaired areas that are noticeably brighter or flatter than the surrounding finish are a sign that sheen matching was not carried out properly.

  • How often should antique furniture be polished?

    Antique pieces generally need careful maintenance rather than frequent heavy polishing. Too much product or rubbing builds up wax that clouds the shellac beneath. A light, occasional clean with the right product is usually enough between any finish work.

  • Is French polishing worth it for an antique piece?

    It is the right approach when the aim is to keep the original character of the piece. It avoids the flat, plastic appearance of modern lacquer finishes and works with the existing shellac rather than replacing it. For furniture where the wood and original finish matter, it is the appropriate method.

All 5 answers about Antique Furniture French Polishing

Questions

Wood Instrument French Polishing

  • Can a small worn patch be treated without doing the whole instrument?

    Often yes. If the damage is localised and the surrounding finish can be matched, a spot repair is sufficient. The key question is whether the repaired area will blend cleanly with the rest of the surface, which the initial inspection establishes.

  • What should be checked before the work starts?

    The depth of any scratches, the condition of the existing shellac, and the sheen level of the undamaged areas. That assessment determines whether a small touch-up or a fuller refinish is the right approach, and avoids removing original finish unnecessarily.

  • Is French polishing the same as spraying on a new finish?

    No. This is a hand-applied shellac finish built up in thin layers using a cotton pad. It allows the work to be stopped and assessed at each stage, and is gentler on the wood than a sprayed finish.

  • What happens if I leave a worn finish untreated?

    Worn-through areas deepen with handling, and the bare wood beneath becomes harder to blend once it has absorbed dirt or moisture. A small repair now is almost always simpler and less disruptive than a full refinish later.

  • Does French polishing work on scratched instruments?

    It can address light surface scratches, scuffs, and finish wear. If the wood itself is scratched rather than just the finish, that needs to be assessed separately before surface work begins.

  • Will this fix deep cracks or structural damage?

    No. French polishing addresses the surface finish only. Open joins or structural damage need separate repair before any surface work makes sense. The initial inspection will flag this if it applies.

All 6 answers about Wood Instrument French Polishing

Questions

Problems & Symptoms

  • Why has my antique furniture gone dull, cloudy or patchy?

    Shellac-based French polish dulls when moisture, cleaning products or wax build-up break down the surface layers. Cloudiness usually means moisture has been trapped beneath the finish, while patchy areas often result from uneven cleaning or old spot repairs. A close inspection will identify which issue is present and whether revival or re-polishing is the right course.

  • Will damp conditions affect the finish on antique furniture French polishing?

    Persistent damp can cause shellac to blush or cloud, because moisture becomes trapped in the finish layers. This is more likely in rooms with poor ventilation or where furniture sits against cold external walls. We provide aftercare guidance on positioning and humidity management to help the finish remain stable after the work is complete.

  • Will changing indoor moisture levels affect cabinet refinishing results?

    Significant swings in humidity cause wood to expand and contract, which can eventually crack or craze a rigid finish. Shellac is more flexible than many modern lacquers, which helps, but keeping indoor humidity reasonably stable through heating and ventilation is the most effective way to protect any wood finish long-term.

  • Can French polishing restore an old cabinet finish?

    Yes, French polishing can bring an old cabinet finish back to a high standard. We strip back the degraded surface, fill the grain with pumice, and rebuild shellac in thin, stable layers using traditional pad application. This recovers depth and clarity that cleaning or waxing alone cannot achieve.

  • Can damaged or scratched cabinets be fixed without replacing them?

    Yes, most scratches, chips, and worn patches can be repaired without replacement. We re-level the damaged area, match the colour, and blend new shellac into the surrounding finish. The result is a continuous surface rather than a visible patch. Surface damage repair covers isolated marks that do not need a full restoration.

  • Why does my cabinet finish look dull, patchy, or worn?

    Dullness and patchy areas are usually caused by shellac breaking down over time, cleaning products stripping the surface, or moisture getting beneath the finish. Uneven wear from daily use creates low spots that scatter light differently. Stripping back to bare wood and rebuilding the finish in layers corrects all three causes.

  • Can cabinet restoration handle moisture damage in homes with higher indoor humidity?

    Yes, moisture-damaged shellac can be stripped and rebuilt. However, if high indoor humidity is ongoing, the new finish will be at the same risk. We advise on the finish build and aftercare steps that give the best durability in your conditions, but managing the humidity source is the most effective long-term protection.

  • Can a scratched or water-marked wood surface be repaired without replacing it?

    Yes, in most cases scratches and water marks can be repaired without replacement. Shellac is built back up in thin layers over the affected area, and pumice pore-filling blends the repaired zone into the surrounding surface. Replacement is rarely necessary unless the substrate timber itself is structurally damaged.

  • How do you decide whether the damage is more than it first looks?

    We check whether damage has penetrated through the finish into the timber itself, whether the surrounding shellac is stable, and whether previous repairs have compromised adhesion. Photos help with an initial view, but a hands-on inspection gives the clearest picture, which is why we offer a free, no-obligation written quote after inspection.

  • What happens if I have already tried to fix it myself and made it worse?

    DIY attempts, wax fillers, wrong solvents, or mismatched varnish, are common and can be corrected. We strip back the affected area to a stable base, then rebuild the finish in shellac layers. The starting point is more complex, but the outcome is the same: a matched, sound surface.

  • How do I stop the damage getting worse if I cannot book in straight away?

    Keep the area dry and avoid applying wax, oil, or any filler product over it. For water marks, blot rather than rub. Covering a scratch lightly with a clean cloth prevents further abrasion. Avoid direct sunlight on the damaged zone, as UV exposure can bleach the surrounding finish and widen the mismatch.

  • Will changing indoor moisture levels affect custom woodwork finishes?

    Yes. Shellac is sensitive to sustained high humidity, which can cause bloom or a white haze on the surface. Central heating that drops indoor humidity sharply in winter can also cause fine checking in the finish over time. We include aftercare guidance with every job so you know how to manage the conditions around the piece.

  • Can French polishing remove light scratches and wear from my woodwork?

    Yes, light scratches and surface wear are among the most common reasons people choose French polishing. The process involves cutting back the existing finish and rebuilding it in thin shellac layers, which fills minor marks and restores an even surface. Deeper gouges may need filling first, but most everyday wear responds well to the process.

  • Could French polishing expose more damage than I can see now?

    Yes, stripping an old finish sometimes reveals filler, staining, or veneer repairs that were hidden underneath. We assess the piece before quoting and flag anything likely to affect the result. If unexpected damage appears during work, we discuss the options with you before continuing.

  • Can furniture restoration deal with damp-related finish damage in coastal Essex homes?

    Yes. Damp and salt air cause shellac and lacquer finishes to cloud, blush or peel, and these are among the most common issues we see in coastal areas. The affected finish is stripped back, the wood dried and assessed for any deeper moisture damage, then refinished using shellac applied in stable thin layers that are less prone to moisture-related failure than thick lacquer coats.

  • What if my furniture only has small scratches or dull patches?

    Small scratches and dull areas can often be addressed without touching the rest of the surface. We assess the depth and extent first, then work only the affected zone using pad application to blend the repair into the surrounding finish. A spot repair is frequently all that is needed.

  • What if the damage is deeper than it first looks?

    Deeper damage, crazing, lifting veneer, or cuts that reach bare wood, needs more preparation before the finish can be rebuilt. We identify the true extent during inspection and set out the full scope in a written quote before any work begins, so there are no surprises mid-job.

  • Can worn marks get worse if I leave them alone?

    Yes. Worn patches expose bare wood or weakened shellac to moisture, spills, and handling, which accelerates further deterioration. A small dull area can develop into lifting veneer or staining if left untreated, making the eventual repair more involved and more costly than addressing it early.

  • Can you fix a patch that has already been covered with wax or polish?

    Yes, but the wax or applied polish must be removed first. Shellac will not bond over a wax layer, so we clean the area back to the original finish before beginning the repair. This adds a preparation step but does not prevent a successful result.

  • What if the damage goes deeper than it first looks?

    If the damage extends into the wood, a deep scratch, a gouge, or staining below the finish, we address the substrate before rebuilding the shellac. We assess the full depth during inspection and include any additional work in the written quote, so there are no surprises once we start.

  • Will the damaged area get worse if I leave it for a while?

    Often, yes. A break in the finish exposes bare wood or shellac to moisture, handling and UV light. What starts as a small white ring or surface scratch can spread, darken, or allow the veneer beneath to lift. Addressing it early keeps the repair smaller and the result cleaner.

  • How do I know if the damage is only on the surface or deeper than it looks?

    Surface damage typically appears as a change in sheen, a white haze, or a fine line that does not catch a fingernail. If the scratch snags your nail or the wood feels rough or compressed, the damage has reached the substrate. We assess depth during inspection and confirm the scope in a written quote before any work begins.

  • Is a shallow scratch always just a cosmetic issue?

    Not always. A scratch that breaks the finish exposes bare wood to moisture and handling, which can cause the damage to spread or darken over time. Treating it early keeps the repair smaller and the result cleaner than waiting until the surrounding finish has also deteriorated.

  • Can surface damage repair fix marks caused by damp conditions on wood finishes?

    White haze and bloom caused by moisture trapped in shellac can often be removed or significantly reduced. Where damp has reached the wood itself and caused swelling or staining, the repair is more involved and the outcome depends on how deeply the moisture penetrated. We assess this during inspection and confirm what is achievable.

  • Could hidden damage underneath change what needs doing?

    Yes. Lifting veneer, active woodworm, or deep moisture damage can only be confirmed once the surface is examined closely. If we find something during the work that changes the scope, we stop and discuss it with you before continuing. Nothing extra is done without your agreement.

  • Will trying to repair it myself make the damage more obvious?

    It can. Wax or furniture polish applied over a damaged shellac finish often seals in the problem and makes blending harder later. Sanding without the right grit sequence can flatten the patina permanently. If you are unsure, send us photos before attempting anything, our quotes are free and there is no obligation.

  • Can French polishing help if the marks are getting worse?

    Yes, and acting sooner limits the work needed. A shellac finish that is crazing or flaking will continue to deteriorate, eventually exposing bare wood to moisture and staining. Addressing it while the underlying surface is still sound means a repair or re-polish rather than a full strip and rebuild.

  • How do you repair a damaged wood finish?

    We assess the damage first, then clean back the affected area before rebuilding the finish in thin, stable shellac layers using traditional pad application. Pumice pore-filling levels the surface before colour is matched and the finish is brought back to the original sheen. This avoids stripping the whole piece unnecessarily.

  • How do you restore a finish on wood?

    We clean and prepare the surface, fill open grain with pumice, then rebuild the finish using shellac applied by pad in thin, successive layers. Each layer is allowed to stabilise before the next is added. The result is a smooth, even surface that matches the original finish in colour and sheen.

  • How do you bring colour back to faded wood?

    Faded colour is restored by cleaning the surface, applying tinted shellac layers matched to the original tone, and building back the finish with pad application. The process gradually deepens the colour without obscuring the grain. Pumice pore-filling is used where the surface has become open or uneven.

  • What if the damage is deeper than it looks?

    If we find deeper damage during the repair, we will stop and discuss the revised scope with you before continuing. Deeper gouges or cracks require additional filling and levelling before the finish can be rebuilt. We include this in the written quote where it is identified at inspection.

  • Can wood finish repair fix finishes affected by damp weather?

    Yes. Damp and humidity commonly cause blooming, white haze, or finish lifting on shellac and French-polished surfaces. We clean back the affected area, remove any moisture contamination, and rebuild the finish in stable layers. Pieces stored in damp conditions may need the substrate to dry fully before work begins.

  • Why does my instrument look scratched even after I’ve tried to polish it myself?

    DIY polishes rarely bond with shellac-based finishes and often leave a hazy or streaky film that catches the light. French polish requires a rubber pad, shellac dissolved in methylated spirit, and a steady figure-of-eight motion built up in thin layers. Without that technique, the surface looks worse, not better.

  • Will French polishing hide light scratches on my instrument?

    Yes, light surface scratches are filled and levelled as shellac layers are built up with the pad. Pumice pore-filling closes the grain first, so the new layers sit flat and the scratch lines disappear into the finish. Deeper cuts that reach bare wood may need a small repair before polishing begins.

  • Can French polishing make worn patches or crack lines stand out more?

    It can, if the preparation stage is skipped or rushed. Worn patches absorb shellac faster than surrounding areas, creating a patchy sheen if not levelled first. Careful colour matching and gradual layer building prevent this, so the repaired area blends rather than contrasts with the original finish.

  • Can French polishing fix deep cracks or actual wood damage?

    No. French polishing addresses the finish layer, not structural wood damage. Deep cracks, splits, or missing sections of wood need filling, gluing, or patching before polishing begins. Once the wood is stable, the finish can be built over the repair to make it as unobtrusive as possible.

  • Does humidity in Essex affect French polishing on wood instruments?

    High humidity slows shellac drying and can cause a white bloom to form on the surface as moisture is trapped in the film. We schedule and manage work to avoid applying shellac in damp conditions. Workshop collection gives us full control over the environment during the polishing and drying stages.

Questions

Cost & Pricing

  • How much does it cost to have an antique table French polished?

    Cost depends on the table’s size, condition and the extent of preparation needed. Most antique table jobs come in at £150-£350. We provide a free, no-obligation written quote after inspecting the piece or reviewing photos, so you know the full scope before any work begins.

  • What affects the cost of French polishing antique furniture?

    The main factors are the size of the piece, how much preparation is needed (stripping, grain filling, colour matching), and whether the work is done on-site or in our workshop. Intricate inlay, marquetry or carved sections take longer to work around and will affect the overall price.

  • How much does it cost to refinish kitchen cabinets?

    Most cabinet refinishing projects come in at £100-£300, depending on the number of doors, the wood condition, and whether the work is done on-site or in our workshop. We provide a free, no-obligation written quote after inspecting the cabinets or reviewing photos, so you know the full scope before committing.

  • What affects the cost of cabinet refinishing?

    The main factors are the number of cabinet doors and drawer fronts, the extent of existing damage or old finish build-up, and whether pore-filling or colour matching is needed. On-site work and workshop collection are both available, and each carries different logistics that can affect the overall price.

  • How much does cabinet restoration cost?

    Cabinet restoration is priced at £100-£200, depending on the cabinet’s size, condition, and finish type. We provide a free, no-obligation written quote after inspecting the piece or reviewing photos, so you know the full cost before any work begins.

  • What affects the cost of restoring a cabinet?

    The main factors are the cabinet’s size, the extent of finish breakdown, the number of surfaces to be polished, and whether colour matching is needed. Intricate mouldings or carved details take longer to strip and re-polish than flat panels, which adds to the time and therefore the cost.

  • Does hidden damage or old repairs make the work more expensive?

    It can. Old filler, incompatible coatings, or previous repairs that have lifted all need to be removed before new shellac will bond correctly. We flag anything unexpected during the initial inspection and update the written quote before proceeding, so there are no surprises mid-job.

  • What affects the quote for this kind of woodwork repair?

    The main factors are the size of the area, the extent of finish damage, whether the timber itself needs work, and the complexity of colour matching. Most repairs come in at £30-£100. On-site work versus workshop collection can also affect the final figure.

  • Do you charge to look at the item before quoting?

    No. We provide a free, no-obligation written quote after inspection or photos. The quote sets out the scope, timings, and aftercare guidance so you have everything in writing before deciding.

  • How much does French polishing cost?

    Cost varies with the size of the piece, its condition, and whether on-site or workshop polishing is needed. Most jobs come in at £20-£60. We provide a free, no-obligation written quote after inspecting the item or reviewing photos, so you have a clear figure before committing.

  • What affects the cost of French polishing?

    The main factors are the surface area to be polished, the condition of the existing finish, the complexity of any colour matching, and whether the work is done on-site or in our workshop. Intricate mouldings, inlays, or heavily damaged areas take longer and affect the overall price.

  • Will hidden damage or extra preparation make the job more expensive?

    It can, if stripping the old finish reveals deeper damage that was not visible at the quote stage. We flag any such findings before proceeding with additional work, so you are not presented with an unexpected bill. The original quote covers the scope agreed at inspection.

  • How much does furniture restoration cost?

    Most furniture restoration work comes in at £25-£65, depending on the piece’s size, condition and the finish required. A heavily damaged dining table needs more stripping, filling and polishing than a small side table with surface wear. We provide a free, no-obligation written quote after inspection or photos, so you know the full scope before committing.

  • How much does wood finish repair cost?

    Most wood finish repairs come in at £20-£60, depending on the size of the damaged area, the finish type, and whether on-site or workshop work is needed. We provide a free, no-obligation written quote after inspection or photos, so you know the full cost before committing.

  • What affects the cost of repairing a wood finish?

    The main factors are the size and severity of the damage, the complexity of the colour match, the finish type, and whether the work is done on-site or in the workshop. Pieces with intricate inlay or unusual patina take longer to match accurately, which affects the overall price.

  • How do I stop paying for more work than the finish really needs?

    Send clear photos before committing to anything. We provide a free, no-obligation written quote after reviewing photos or inspecting the instrument, with the scope defined precisely. That means you only pay for the areas and processes that are actually needed, whether that is a spot repair or a full refinish.

  • What affects the cost of French polishing on an instrument?

    The main factors are the size of the area being treated, the condition of the existing finish, and whether colour matching or structural repairs are needed first. Most work on a single instrument comes in at £80-£200. We confirm the exact figure in a free written quote before any work begins.

Questions

Is It Right for You?

  • How do I know if my furniture is suitable for French polishing?

    Most hardwood antiques, mahogany, walnut, rosewood, satinwood, are well suited to French polishing. Pieces with an existing shellac finish are ideal candidates. If the wood is very porous, heavily painted, or has a modern lacquer over it, we will tell you at the inspection stage whether French polishing is the right approach.

  • Is this suitable for very old or delicate antique furniture?

    Yes. Traditional pad application with shellac is the finish most antique furniture originally received, so it is inherently sympathetic to old and delicate pieces. We work by hand, applying thin stable layers, which means there is no mechanical abrasion or heat that could stress fragile veneers or joints.

  • Can French polishing be done if the furniture has small scratches or scuffs?

    Yes. Minor scratches and scuffs are addressed during the preparation stage before new shellac is applied. Light surface scratches are often filled and levelled as part of the normal polishing process. Deeper gouges may need a separate surface damage repair step, which we can carry out as part of the same job.

  • Is antique furniture French polishing suitable in mild, humid coastal weather?

    Shellac is moisture-sensitive, so humid coastal conditions do require some care. French polishing is still suitable, but we factor ambient humidity into the application process and advise on aftercare steps that reduce the risk of cloudiness. Keeping the piece away from direct draughts and condensation is the most effective long-term protection.

  • Can cabinet refinishing keep the natural wood look?

    Yes. Traditional shellac application with pumice pore-filling enhances the grain rather than obscuring it, producing a clear, warm finish that sits with the wood rather than over it. Colour matching is available if you want to deepen or adjust the tone while keeping the natural character visible.

  • Is cabinet refinishing suitable if I want to change the colour of my cabinets?

    Yes, colour can be adjusted during refinishing through tinted shellac or staining before the finish coats are applied. Going significantly lighter than the existing wood tone is harder to achieve without full stripping, so we assess the starting colour and confirm what is achievable in the written quote.

  • Will refinishing work on worn kitchen cabinet doors and high-touch surfaces?

    Yes, worn and dull surfaces are exactly what refinishing is designed to address. High-touch areas like door edges and around handles are stripped back and rebuilt in thin, stable shellac layers, which bond well to clean wood and produce a surface that is far more resilient than the worn finish it replaces.

  • Is cabinet refinishing right if my cabinets are badly worn or damaged?

    Refinishing handles surface wear, scratches, and dullness well. Structural damage such as delaminating carcasses, broken hinges, or swollen MDF is a separate issue that needs addressing first. If damage is found during stripping, we discuss the options with you before proceeding rather than continuing regardless. Cabinet restoration may be more appropriate for heavily damaged pieces.

  • Does cabinet refinishing work well in humid homes near the coast?

    Shellac performs well in most domestic environments, but coastal homes with consistently high humidity can cause wood to move more than average, which stresses any finish over time. We factor in the environment when advising on finish thickness and aftercare, and clear guidance is provided after the job is complete.

  • Is cabinet refinishing suitable for fitted furniture in newer housing estates?

    It depends on the substrate. Solid wood and good-quality hardwood veneer respond well to refinishing. Flat-pack MDF with a foil or vinyl wrap cannot be refinished in the traditional sense. We confirm suitability during the free quote inspection before any work is agreed.

  • Is my cabinet worth restoring, or is it too far gone?

    Most cabinets are worth restoring unless the carcass timber is structurally rotten or the veneer has lifted beyond re-bonding. Surface damage, deep scratches, and failed finishes are all workable. Send us photos or arrange an inspection and we will give you a free, written assessment of what is achievable.

  • Will the original wood finish be saved, or will it need a different finish?

    Where the original finish is shellac-based, we work within that system, stripping only what is necessary and rebuilding with the same material. If the original finish is a modern lacquer or oil, we advise on the closest compatible approach. We do not switch finish types without discussing it with you first.

  • Can you restore just one cabinet, or does it need a full set?

    We can restore a single cabinet. There is no minimum number of pieces. If it sits alongside other cabinets, we colour-match carefully so the restored piece does not stand out against its neighbours.

  • Can fitted cabinets be restored in place?

    Yes, we offer on-site polishing for fitted cabinets that cannot be removed. We protect surrounding surfaces and work in sections to keep disruption low. Where a door or drawer front can be detached, workshop collection is sometimes a cleaner option and we can discuss both at the quote stage.

  • Can the result match my existing finish and colour?

    Yes, colour matching is a standard part of the process. We use tinted shellac and adjust tone across coats until the restored surface sits consistently with any adjacent pieces or unchanged sections. We show you the match before committing to the full build-up.

  • Is cabinet restoration suitable for fitted cabinets in modern homes?

    Yes, provided the cabinet doors and frames are solid wood or wood veneer rather than foil-wrapped MDF. French polishing bonds to natural timber surfaces. We can assess suitability from photos before you commit to a visit.

  • Is French polishing only for antiques?

    No. French polishing suits any wood where a fine, hand-applied shellac finish is wanted. It is traditional on antiques but equally appropriate for period reproduction pieces, architectural woodwork, and modern furniture where a deep, clear finish is the goal.

  • Is this the right method for modern wood as well as antiques?

    Yes. Shellac-based French polishing works on modern hardwoods and veneers as well as antique pieces. The method suits any wood where you want a hand-built, repairable finish rather than a factory lacquer coat.

  • Do you work on just one item, or on a wider area too?

    Both. We take on single items, a dining table, a cabinet door, a stair handrail, and wider projects covering multiple pieces or an entire room’s woodwork. The scope is set out clearly in the written quote before work begins.

  • Is custom woodworking a good match for older houses with original woodwork in Essex?

    Yes. Period properties often have original skirting, architraves, panelling, and staircases finished in shellac or wax. We have been working on architectural woodwork since 2015, and the traditional pad-application method we use is well suited to restoring and extending original finishes without stripping the character from the timber.

  • Can custom woodworking be done for fitted furniture in modern homes?

    Yes. Fitted wardrobes, kitchen cabinetry, and alcove shelving all benefit from a hand-applied shellac finish where a durable, repairable surface is wanted. We work on site for fitted pieces, so there is no need to dismantle anything. See our cabinet refinishing service for more detail on fitted furniture work.

  • Is French polishing worth it for my item, or should I leave it alone?

    It is worth it when the piece has sentimental, monetary, or aesthetic value that a worn finish is undermining. French polishing is particularly suited to items where the original shellac finish is already present. If the surface is stable and the marks are minor, a spot repair may be all that is needed rather than a full polish.

  • Will French polishing make the finish look very shiny, or can it be softer?

    The sheen level is adjustable. A full gloss is the traditional result, but the finish can be cut back to a satin or semi-matt appearance to suit the piece and your preference. We discuss the look you want before starting, so the result matches the style of the item.

  • How do I know if French polishing is right for the age and style of my wood?

    French polishing is the historically correct finish for most furniture made between roughly 1820 and 1950, and it suits many older pieces outside that range too. If the existing finish is shellac-based, French polishing is almost always the right choice. For pieces with a lacquer or oil finish, a different approach may serve better, we assess this at the quote stage.

  • Can French polishing be done on fitted woodwork as well as furniture?

    Yes. We work on fitted woodwork including panelling, staircases, doors, and architraves, as well as freestanding furniture. On-site polishing is available for items that cannot be moved, so fitted pieces are treated in place with appropriate dust protection around the work area.

  • Is my item too worn to be worth restoring?

    Very few pieces are beyond restoration, even heavily worn or structurally damaged furniture can usually be brought back with the right preparation. The honest question is whether the cost of restoration is proportionate to the value of the piece to you. We give a clear assessment at the free quote stage so you can decide without pressure.

  • Will French polishing hold up in damp conditions in Essex homes?

    Shellac is moisture-sensitive, so it is not the best choice for surfaces in bathrooms or kitchens where condensation is regular. In living rooms, hallways, and bedrooms, even in older Essex homes with variable heating, a properly applied French polish performs well with straightforward aftercare. We advise on placement and care at the quote stage.

  • Can French polishing be done properly in a period house with older woodwork?

    Yes, and period houses are where French polishing is most at home. Original Victorian and Edwardian woodwork was almost always finished with shellac, so restoring it with the same material keeps the character of the house intact. We have worked on architectural woodwork in period properties since 2015.

  • Is French polishing suitable for fitted furniture in newer homes?

    It can be, provided the timber and existing finish are compatible. Fitted furniture in newer homes is often finished with lacquer or paint, which may need stripping before shellac can be applied. Where the wood is solid or veneered hardwood and the owner wants a traditional finish, French polishing is a practical option.

  • What furniture is worth restoring?

    Solid hardwood pieces, mahogany, oak, walnut, rosewood, teak, are the strongest candidates. Antiques, heirlooms and hand-crafted items with joinery that still holds are worth restoring. Pieces with sentimental value also justify the work regardless of market price. Furniture built from chipboard or thin veneer over engineered board is generally not suitable.

  • Can my furniture be repaired and refinished rather than replaced?

    Yes, in most cases solid wood furniture can be repaired and refinished rather than replaced. Scratches, water rings, faded lacquer, loose joints and minor structural damage are all addressable. The main exceptions are pieces where the substrate has delaminated or where rot has compromised the structural timber beyond repair. Photos or an inspection will confirm which applies.

  • How do I know if the wood is too damaged to restore?

    Wood is usually too far gone when active rot has softened the timber core, large sections are missing with no surviving profile to match, or the joints have failed so completely that the frame cannot be re-glued. Surface damage, even deep scratches, burns or heavy staining, is rarely a barrier. We assess this during the free quote inspection.

  • Is furniture restoration suitable for antique pieces kept in humid rooms?

    Yes, with the right finish choice. Traditional shellac is well suited to antique pieces and is reversible, which matters for items with collector or heritage value. For pieces kept in persistently humid rooms, bathrooms, conservatories, we discuss finish options at quote stage and provide aftercare guidance to help manage the environment around the piece. See our antique furniture French polishing service for pieces needing that specific approach.

  • Can furniture restoration work on pieces from older houses with original woodwork?

    Yes. Older houses often contain solid hardwood furniture and built-in woodwork finished with traditional shellac or wax, which responds well to restoration. We have worked on period pieces since 2015 and use traditional pad application methods that are compatible with original finishes. Where the existing finish is unknown, we test before committing to a full strip.

  • Can a reproduction furniture finish be made to look less new?

    Yes. We can tone down a finish that reads as too bright or factory-fresh by adjusting the shellac colour and building layers that sit closer to an aged appearance. Pumice pore-filling and careful pad work give the surface a settled, lived-in quality rather than a high-gloss showroom look.

  • Is reproduction furniture finishing only for antique pieces?

    No. Reproduction furniture, pieces made to period styles but not genuinely old, responds well to French polishing regardless of age. The technique suits any solid wood or veneered item where a hand-applied shellac finish is appropriate, whether the piece is fifty years old or five.

  • Is my furniture suitable for this type of finish based on the wood and old patina?

    Most solid hardwoods and veneered pieces suit shellac-based finishing. Open-grained timbers like oak need pumice pore-filling first; close-grained woods like mahogany and walnut take the finish more directly. Send us photos or bring the piece in and we will confirm suitability as part of the free written quote.

  • Is reproduction furniture suitable for period homes in Essex?

    Yes. Reproduction pieces finished with hand-applied shellac sit naturally alongside original period woodwork and architectural details. The finish can be adjusted in tone and sheen to complement the character of an older interior rather than contrast with it.

  • Is spot French polish repair suitable for antique furniture?

    Yes, and it is often the preferred approach for antiques. Stripping and re-polishing an antique removes patina that took generations to develop. A spot repair preserves the aged character of the surrounding finish while correcting only the damaged section. See our antique furniture French polishing page for more on working with older pieces.

  • Is it suitable for veneered wood?

    Yes, provided the veneer itself is sound and lying flat. Shellac is applied in very thin layers, so there is no risk of moisture lifting the veneer the way water-based products can. If the veneer is lifting at the edges, that should be re-glued before the polish repair begins.

  • Is spot French polish repair suitable for small finish damage caused by damp conditions?

    Yes, once the source of damp is resolved. Repairing a finish while the underlying cause remains will result in the same damage recurring. Once the wood has dried out fully and the moisture problem is fixed, spot repair can address the clouding, blooming or lifting that damp conditions typically leave behind.

  • Should I leave worn polished wood alone if it only looks cosmetic?

    Light wear that has not broken through the finish can often wait, but once the shellac is worn through, bare wood absorbs moisture and staining accelerates. Addressing it while the damage is contained usually means a smaller, less disruptive repair than one carried out after the worn area has spread.

  • Is this better as a small spot repair or a larger area repair?

    A spot repair suits isolated marks where the surrounding finish is still sound. If damage is spread across a panel or the existing finish has aged unevenly, blending a spot repair becomes harder and a larger area refinish gives a more consistent result. We confirm which approach suits your piece in the written quote.

  • How much of the original polish needs to stay in place for a repair to work?

    There is no fixed threshold, but the more intact finish that surrounds the damage, the easier it is to blend the repair invisibly. If the finish has broken down across most of the surface, a full refinish often produces a better result than attempting to patch multiple areas. We assess this during inspection.

  • Do you need good access to the whole piece, or just the damaged area?

    We need clear access to the damaged area and enough of the surrounding surface to blend the repair accurately. For fitted or built-in furniture, on-site working is straightforward as long as the area is reachable. For freestanding pieces, workshop collection is available if access on-site is restricted.

  • What if the scratch or wear is in a visible area like a table top or door?

    High-visibility areas benefit most from a careful colour-matched repair rather than a quick fill. We assess whether a spot repair or a wider panel refinish gives the cleaner result, and confirm the approach in writing before starting. Work on table tops and doors is carried out on-site or in the workshop, whichever suits access.

  • Is surface damage repair suitable for fitted furniture in modern homes?

    Yes. Fitted furniture with a French-polished or lacquered finish can be repaired on-site without removal. The approach is the same as for freestanding pieces: assess the damage, match the colour and sheen, and rebuild the finish in layers. We confirm suitability and scope in the written quote after inspection.

  • Could the finish be too badly worn or damaged for French polishing?

    Rarely, but it does happen. If the wood itself is deeply stained, structurally cracked, or the veneer is lifting extensively, French polishing alone may not be the right first step. In those cases we would discuss preparatory restoration work before any polishing begins, so you know the full picture upfront.

  • Is French polishing right for antique or vintage furniture?

    Yes, it is the most appropriate finish for most antique and vintage pieces. Shellac was the standard furniture finish for centuries, so re-polishing with the same material is sympathetic to the original construction. It also allows future repairs without stripping, which matters for pieces you want to preserve long-term. See our antique polishing service

  • Is vintage furniture French polishing suitable for pieces kept in damp Essex homes?

    Shellac is moisture-sensitive, so pieces in persistently damp rooms need careful placement away from external walls and heat sources. We provide written aftercare guidance covering humidity management. For rooms with ongoing damp issues, we can discuss whether a more moisture-resistant topcoat is a better fit for that specific piece.

  • Does this suit the type of wood and finish I already have?

    Shellac-based repair suits most traditional wood finishes, including French polish, wax, and many lacquers. It works across a wide range of timbers. We assess the existing finish before starting to confirm the right approach, and we will tell you clearly if a different method would give a better result.

  • Can you repair an oak table top finish?

    Yes. Oak table tops are among the most common pieces we work on. Oak’s open grain requires careful pumice pore-filling before the finish is rebuilt, and the colour match needs to account for the wood’s natural tonal variation. We assess the existing finish first to confirm the right approach.

  • Is the repair suitable for surface damage only, or can it help with hidden damage too?

    Finish repair addresses the coating and the immediate surface layer. Structural damage beneath the wood, such as delamination or rot, needs to be resolved separately before a finish repair will hold. We flag any underlying issues found during inspection and advise on the right sequence of work.

  • Will wood finish repair last in mild but humid coastal weather?

    Shellac-based finishes can be sensitive to sustained humidity, so we factor in the environment when advising on finish type and aftercare. For pieces in consistently humid coastal settings, we discuss the most appropriate finish and provide guidance on ventilation and maintenance to extend the repair’s life.

  • Do I need French polishing, or is my instrument damaged too much for that?

    French polishing suits surface-level damage: scratches, worn patches, dull or crazed shellac, and minor crack lines in the finish. If the wood itself is split, warped, or structurally broken, that damage needs addressing first. Send us photos and we will give you a free written assessment of what is actually needed.

  • Can a small worn area be touched up without doing the whole instrument?

    Yes, localised spot repairs are possible when the surrounding finish is in sound condition. We feather new shellac layers into the existing finish so the boundary is not visible. A spot French polish repair avoids unnecessary work on areas that do not need attention.

  • Is French polishing right for an old or valuable instrument?

    Yes. Most antique and vintage instruments were originally finished with shellac, so French polishing is the historically correct method. It adds no heat, no solvents that attack old wood, and no film-forming lacquers that alter acoustic properties. The process is reversible, which matters for valuable pieces.

  • Is French polishing gentle enough for older wood and fragile finishes?

    Yes. The pad applies minimal pressure and the shellac is carried in a mild solvent that does not attack sound old finishes. There is no heat, no abrasive blasting, and no thick film that stresses fragile wood. This makes it one of the least invasive finishing methods available for aged or delicate instruments.

  • Can French polishing be done on only one part of the instrument without affecting the rest?

    Yes, provided the surrounding finish is stable and compatible with shellac. We mask off untreated areas and feather the new layers into the existing finish at the boundary. This keeps the work focused and avoids disturbing areas that are in good condition.

  • Is wood instrument French polishing suitable if the instrument is kept in a damp room?

    Shellac is moisture-sensitive, so a persistently damp storage environment will shorten the life of any French polish finish. The work can still be carried out, but we would advise improving ventilation or using a dehumidifier before and after polishing to protect the result long-term.

Questions

Comparing Your Options

  • Can my old French polish be revived, or does it need stripping back?

    If the existing shellac is sound and the dulling is surface-level, a careful clean and re-bodying with fresh shellac can revive it without stripping. Stripping is only necessary when the finish has cracked, lifted, or been contaminated with incompatible products. We assess the condition first and recommend the least invasive option.

  • Can you French polish over existing French polish?

    Yes, fresh shellac bonds directly to existing shellac, so polishing over an intact original finish is straightforward. If the old finish is contaminated with wax or silicone-based products, those need to be removed first or the new layers will not adhere properly. We check compatibility before starting.

  • Is French polishing better than trying to use polish or cleaning products first?

    Household polishes and cleaning products often contain silicones or solvents that damage shellac and make future restoration harder. French polishing rebuilds the actual finish rather than masking the problem. For antique furniture with a shellac surface, it is a more durable and reversible solution than any off-the-shelf product.

  • Is French polishing worth it for antique furniture?

    For pieces with genuine age, provenance or sentimental value, restoring the original shellac finish preserves both the look and the integrity of the wood. A properly applied French polish, maintained correctly, will last for decades. It also avoids the irreversible damage that modern lacquers or varnishes can cause to antique timber.

  • Is cabinet refinishing cheaper than painting or replacing my cabinets?

    Refinishing is almost always cheaper than full replacement, and it typically costs less than a high-quality paint job that requires proper surface preparation. Replacement means new carcasses, fitting costs, and disposal; refinishing works with what is already there, so the saving is substantial when the cabinet structure is sound.

  • Should I refinish my cabinets or just paint them?

    Refinishing is the better choice when you want to preserve or enhance the natural wood grain, or when the existing finish has built up unevenly. Paint covers the grain permanently and can chip at edges; a shellac-based refinish builds in thin, stable layers that are easier to repair spot by spot later.

  • Is cabinet refinishing better than leaving the cabinets as they are?

    If the finish is dull, patchy, or worn through in places, leaving it means the bare wood underneath is exposed to moisture and grease, which causes deeper damage over time. Refinishing at the surface stage is far less involved than dealing with swollen or stained wood later.

  • Can I refinish my cabinets myself, or should I book a professional?

    DIY refinishing is possible on small, simple pieces, but kitchen cabinets involve multiple surfaces, colour consistency across many doors, and controlled drying conditions. Uneven stripping or rushed coats show clearly on flat door faces. Traditional pad application in particular takes considerable practice to apply without streaks or drag marks.

  • What is the downside of painting kitchen cabinets instead of refinishing them?

    Paint obscures the grain permanently and builds up thickly at edges and corners, which is where chips and peeling tend to start first. It also requires thorough priming and sanding to adhere properly; done without that preparation, painted cabinets often look good for a year and then deteriorate quickly.

  • Is French polishing better than painting or wrapping my cupboards?

    French polishing preserves the wood grain and builds a finish that can be repaired in future without a full strip. Paint and vinyl wrapping cover the grain permanently and are harder to reverse. If the cabinet has decorative timber worth keeping, shellac is the more durable long-term choice for appearance and repairability.

  • Should I restore my cabinets or replace them?

    Restoration makes sense when the cabinet’s construction is sound and the timber has character worth keeping. Replacement is rarely cheaper once fitting costs are included. A free inspection will tell you whether the existing piece can be brought back to a standard that justifies the work over buying new.

  • Can a DIY refinishing kit do the job, or do I need a professional?

    DIY kits apply a surface coat rather than rebuilding the finish in layers, so they rarely achieve an even result on worn or patchy shellac. Pumice pore-filling and pad application require practice to avoid streaks and drag marks. For a cabinet with visible damage or a valued finish, a professional strip and rebuild produces a more stable, longer-lasting result.

  • How do I know if this needs a small touch-up or a full refinish?

    A touch-up suits isolated marks where the surrounding finish is sound. A full refinish is needed when damage is widespread, the existing finish has lifted or crazed across a large area, or previous repairs have left inconsistent sheen. We assess this during the free inspection and set out the scope in writing before any work begins.

  • Would a general handyman be suitable for this sort of finish work?

    Not for shellac-based French polishing. Pad application with shellac requires specific technique to avoid streaks, bloom, and uneven sheen. A general handyman is unlikely to have the materials or method. Using the wrong finish can also make a subsequent proper repair harder and more costly.

  • Is this better than replacing the piece altogether?

    For most solid wood or quality veneered pieces, restoration costs less than replacement and preserves the original material. Replacement makes sense only when the timber is structurally unsound or the piece has no sentimental or practical value worth retaining. We give an honest assessment at the free inspection stage.

  • Could a clean or a DIY repair be enough instead of French polishing?

    For very minor surface dullness, a careful clean and wax can be enough. Where the finish is cracked, flaking, or deeply scratched, cleaning alone will not restore it. A spot French polish repair sits between the two options and is worth considering before committing to a full re-polish.

  • Should I choose French polishing or another finish for this piece?

    French polishing is the right choice for pieces that originally had a shellac finish, or where a traditional, repairable surface is the priority. For items that will face heavy daily use or moisture, a harder lacquer or oil finish may be more practical. We recommend the most suitable option after assessing the piece. See our full services for the range of finishes we apply.

  • Will French polishing help more than a simple repair if the surface is only lightly marked?

    For light marks on an otherwise sound finish, a targeted wood finish repair is often sufficient and more cost-effective than a full French polish. A full re-polish makes more sense when the finish is generally tired, cracked, or inconsistent across the surface.

  • Is it worth restoring old furniture?

    For solid wood pieces, restoration almost always makes financial and practical sense. A well-made oak sideboard or mahogany dining table can be stripped, repaired and refinished to last decades more, often for less than a comparable new piece costs. Flat-pack or veneer-over-MDF furniture rarely justifies the labour, so the construction material is the deciding factor.

  • Should I repair it or have it fully restored?

    Repair alone suits pieces where the finish is sound but a specific area is damaged, a burn, a deep scratch, a loose leg. Full restoration is the right choice when the finish has failed across the whole surface, the colour is uneven, or the structure needs attention alongside the finish. We recommend the lighter option wherever it will achieve the result you want.

  • What are the common mistakes to avoid in furniture restoration?

    The most damaging mistakes are using the wrong stripper for the finish type, sanding across the grain, applying water-based products over shellac, and rushing drying times between coats. Each of these can raise the grain, cloud the finish or cause delamination that is harder to correct than the original damage. Correct product selection and patience between stages are what separate a lasting result from a short-term fix.

  • Can a DIY strip or sand job make the piece worse?

    Yes. Over-sanding removes the patina and can thin veneers to the point of splitting. Using the wrong chemical stripper can raise the grain or react with the underlying stain, leaving blotchy colour that is difficult to correct. A piece that has been partially stripped or sanded unevenly often requires more work to restore than one left untouched.

  • Is furniture restoration better than buying a new piece?

    For solid hardwood furniture, restoration usually produces a more durable result than a new equivalent at a similar or lower price point. New furniture at the mid-market level is often veneered MDF, which does not age as well as restored solid timber. If the piece has sentimental value or is an antique, restoration preserves something that cannot be replicated by buying new.

  • Should I try to polish it myself first?

    It is better not to. Shellac-based finishes are sensitive to contamination, and household polishes or waxes applied beforehand can prevent new shellac from bonding correctly. Starting with an untouched surface gives us the cleanest base and the best chance of an even, lasting result.

  • Will DIY polish make the finish worse?

    It can. Silicone-based sprays and wax polishes leave residues that shellac will not adhere to, turning a straightforward repair into a full strip-and-rebuild. If you have already applied something, tell us during the quote stage so we can factor in the extra preparation work.

  • Can you touch up only part of the furniture without redoing the whole thing?

    Often, yes. Localised repairs work well when the existing finish is otherwise sound and the colour can be matched closely. If the surrounding finish is too degraded or inconsistent to blend into, a full refinish gives a cleaner result, we advise which approach suits the piece after inspection.

  • Can reproduction furniture be matched to older houses with original woodwork?

    Yes. We can adjust the shellac tone and sheen level to bring a reproduction piece closer to the appearance of original woodwork in the same room. This is a matter of colour-matching and finish depth rather than altering the piece itself, and we assess the best approach during the quote visit.

  • Can a small damaged area be repaired without doing the whole piece?

    Yes. Spot French polish repair targets only the damaged area, leaving the surrounding finish untouched. We rebuild shellac in thin, stable layers using traditional pad application, so the repair integrates with the existing finish rather than requiring a full strip and re-polish.

  • Is a water mark or heat mark always a sign that the whole finish needs replacing?

    No. Most water marks and heat marks affect only the upper layers of shellac, not the wood beneath. Those can usually be addressed with a spot repair. A full re-polish is only necessary when the damage is widespread, the finish has lifted extensively, or the wood itself is stained.

  • Can you repair polished timber without stripping the whole finish?

    Yes. Shellac is soluble, which means fresh shellac bonds chemically with the existing layers rather than sitting on top of them. That property makes localised repair possible in a way that most modern lacquers are not, and it is why French-polished pieces are well suited to spot work.

  • Should I try a DIY touch-up kit or get it repaired properly?

    DIY kits rarely match the sheen or colour accurately, and a mismatched patch can be more visible than the original damage. They also tend to sit on top of the existing finish rather than bonding with it, so they can peel or cloud over time. A proper repair costs more upfront but avoids compounding the problem.

  • Can a general handyman do this kind of repair, or does it need a specialist?

    It needs a specialist. French polishing requires colour matching, controlled pad technique, and an understanding of how shellac behaves at different temperatures and humidity levels. A general repair carried out with the wrong materials can seal in moisture or leave a visible patch that is harder to correct afterwards.

  • Can spot French polish repair blend into older woodwork in period homes?

    Yes. Period woodwork, panelling, architraves, staircases, was often finished with shellac, so the chemistry is compatible. We match the aged tone and sheen of the surrounding finish, which means the repair sits quietly within the existing character of the room rather than standing out as a new patch.

  • Can a scratch or dent in polished wood be repaired without replacing the whole piece?

    Yes, in most cases the damaged area can be repaired without touching the rest of the piece. We rebuild shellac in thin layers using traditional pad application, blending the repair into the surrounding finish. Replacement is rarely necessary unless the substrate itself is structurally compromised.

  • Could trying to hide it with polish or wax make it worse?

    Yes. Applying wax or off-the-shelf polish over a broken finish can seal in moisture, cloud the surrounding shellac, or create a build-up that makes colour matching harder later. It is better to leave the surface as it is and have it assessed before applying anything to the damaged area.

  • Could a DIY repair make the mark worse?

    It can. Solvents in many household products dissolve shellac, spreading the damage beyond the original mark. Abrasive products can flatten the sheen across a wider area. Leaving the surface untouched and getting a proper assessment keeps the repair scope as small as possible.

  • Can you repair a scratch without stripping the whole finish?

    Yes, provided the finish around the scratch is still sound. We work directly into the damaged area, rebuilding shellac in thin layers without disturbing the surrounding polish. Stripping is only necessary when the existing finish has broken down too widely to blend against. Learn more about spot repairs.

  • Can French polishing bring back the look of my old furniture without stripping it completely?

    Yes, in most cases the existing finish can be revived or built upon rather than stripped back entirely. We assess the condition first and only remove what is necessary. Thin shellac layers are then applied by hand pad, restoring depth and sheen while keeping as much of the original surface as possible.

  • How do I know if my furniture needs French polishing or just a small repair?

    If the damage is limited to one area, a ring mark, scratch, or dull patch, a spot repair is usually enough. If the finish is flaking, heavily crazed, or worn across most of the surface, a full polish is the better route. Send us photos and we can tell you which applies to your piece. Get a free quote

  • Is French polishing the same as varnishing?

    No. Varnish is a synthetic coating applied with a brush and sits on top of the wood. French polishing uses shellac dissolved in alcohol, applied in many thin layers with a pad, which builds a finish that sits within the surface grain. The result is a depth and clarity that varnish cannot replicate.

  • Can you just fix one patch, or does the whole piece need doing?

    A single patch is often all that is needed. Spot repairs work well when the surrounding finish is still sound and the damage is localised. We only recommend a full re-polish when the overall finish is too deteriorated to blend into convincingly.

  • Should I choose French polishing instead of a general repair person?

    For vintage furniture with a shellac finish, yes. A general repair person may use modern lacquers or varnishes that sit on top of the old finish rather than integrating with it, making future restoration harder. French polishing works with the existing material, preserving both the appearance and the long-term value of the piece.

  • Can damaged wood be repaired without replacing the whole piece?

    Yes, in most cases the damage can be addressed locally without replacing panels or the entire piece. We work on the affected area, rebuilding the finish to match the surrounding wood. Replacement is only necessary when the substrate itself is structurally compromised beyond repair.

  • Is this better than fully refinishing the whole piece?

    For localised damage, targeted repair preserves more of the original finish and patina, which matters on antique or vintage pieces. Full refinishing removes everything and starts again, which can reduce character and value. We recommend full refinishing only when the existing finish is too far gone to repair in sections.

  • Should I try a DIY product first, or could that make it worse?

    DIY repair products can seal in contamination, introduce incompatible materials, or alter the surface in ways that make a clean professional repair harder. On shellac or French-polished surfaces in particular, the wrong product can cause clouding or adhesion failure. It is safer to get a free quote before attempting anything yourself.

  • Do I need a specialist for this, or would a general handyman do?

    Wood finish repair, particularly on French-polished or shellac surfaces, requires specific knowledge of finish compatibility, colour mixing, and pad application technique. A general handyman using the wrong product or method can cause further damage that is more costly to correct. A specialist is the lower-risk option.

  • Will it blend in with the old finish, or will the repair look obvious?

    A well-executed repair blends closely with the surrounding finish. We match the shellac tone to the existing colour before applying any layers, and the sheen level is adjusted to match the rest of the instrument. The aim is for the repair to be invisible under normal light.

  • Is hand-applied polishing better for a delicate wood instrument than spraying a new finish?

    For a delicate instrument, hand application with a pad is safer than spraying. Sprayed lacquers build a thicker, less flexible film that can dampen resonance and is harder to reverse. Pad-applied shellac goes on in thin, stable layers that flex with the wood and can be removed cleanly if needed later.

  • How do I know if my instrument needs a full refinish instead of a small repair?

    A full refinish is needed when the existing finish has failed across most of the surface: widespread crazing, peeling, or a previous coating that is incompatible with shellac. Isolated worn patches, light scratches, or dull areas in one section usually point to a spot repair. We assess this at the quote stage.

  • Could a home touch-up do the same job, or do I need a professional?

    Home touch-up products rarely match shellac in tone or behaviour, and incorrect application often creates a visible patch that is harder to correct later. French polishing requires specific materials, pad technique, and colour-matching skill. For a valued instrument, a professional repair avoids the risk of making the damage more obvious.

Questions

How It Works

  • Will you need to strip, sand or heavily clean the piece first?

    Not always. If the existing finish is sound, we clean and de-wax the surface before building new shellac layers on top. Stripping and sanding are only used when the finish has failed completely or is incompatible with shellac. We take the least invasive route that will give a stable, lasting result.

  • Will the repair be done on the whole piece or just the damaged area?

    It depends on the extent of the damage. Localised scratches or watermarks can often be addressed with a spot repair that blends into the surrounding finish. Where damage is widespread, or the overall finish has deteriorated, working the whole surface produces a more consistent result.

  • Do I need to move the furniture, or can it be worked on where it is?

    We offer both on-site polishing and workshop collection, so the choice is yours. On-site work suits larger pieces that are difficult to move. Workshop collection allows more controlled conditions for complex restoration. We will advise which is more practical for your piece when we provide the quote.

  • Can my cabinets be refinished without sanding first?

    Light preparation is always needed, but the extent depends on the existing finish. Old lacquer or thick paint usually requires stripping back; a sound but dull shellac finish may only need de-nibbing. Skipping preparation entirely risks poor adhesion and an uneven result, so we assess the surface before deciding the right approach.

  • How long does cabinet refinishing take?

    A typical kitchen cabinet job takes between two and five days, depending on the number of doors, the condition of the wood, and drying time between coats. Workshop collection can sometimes allow faster turnaround because conditions are controlled. We confirm timings in the written quote before any work begins.

  • Will the room be messy while the cabinets are being refinished?

    On-site refinishing involves stripping, sanding dust, and solvent odour, so surfaces nearby are protected and ventilation is kept open. For minimal disruption, doors and drawer fronts can be taken to our workshop instead, leaving the kitchen largely usable while the work is completed.

  • How much preparation is needed before the refinishing starts?

    Cabinets need to be emptied and hardware removed before we start. We handle stripping the old finish, filling the grain with pumice where needed, and any colour matching. Clear aftercare guidance is provided once the work is finished, so the new finish stays in good condition.

  • What preparation is needed before French polishing starts?

    We strip the existing finish back to bare or stable wood, sand the surface flat, and fill open grain with pumice. Any structural repairs to joints or veneer are completed at this stage. Only once the surface is clean, level, and dry do we begin building shellac layers with the pad.

  • How much dust and mess will the work create?

    Stripping and sanding produce fine dust, which we contain with dust sheets and remove before polishing begins. The shellac application itself is low-mess. For on-site work we protect floors and adjacent furniture; workshop collection removes the process from your home entirely.

  • How long does cabinet restoration usually take?

    A single cabinet typically takes two to five days, allowing for stripping, grain filling, and building up shellac layers with drying time between each. Larger pieces or those with significant damage take longer. We confirm timings in the written quote so you can plan around the work.

  • Will the work change the colour of the wood?

    Stripping back to bare wood often reveals the timber’s natural tone, which may differ slightly from the aged finish. We discuss the target colour with you before starting and use tinted shellac or stain to match your preference. The final colour is agreed before the build-up coats begin.

  • Will cabinet restoration be affected by wet weather slowing drying times?

    High humidity slows shellac drying and can cause blooming if moisture is trapped between coats. For on-site work in damp conditions we adjust the working schedule accordingly. Workshop collection removes the weather variable entirely, giving more consistent results year-round.

  • Can the work be done on site?

    Yes. We offer on-site polishing for items that are fixed, large, or impractical to move. For smaller or more delicate pieces, workshop collection is also available. We agree the most suitable approach with you before booking.

  • What preparation is needed before the work starts?

    The surface needs to be clean and free of loose wax or grease. For on-site work, clear the area around the piece so we have room to work. We handle all surface preparation, sanding, pore-filling with pumice, and any stripping of failed finish, as part of the job.

  • Will you need to collect the item, or can it stay where it is?

    Either is possible. Smaller or delicate items can be collected and worked on in our workshop. Larger or fixed pieces are polished on site. We confirm which approach suits your item when we quote, so you know exactly what to expect.

  • Will there be much mess or smell while the work is being done?

    Shellac has a mild alcohol smell that clears quickly with ventilation. There is no heavy solvent odour. Dust from preparation is kept localised, and we protect surrounding surfaces before starting. Most on-site jobs leave the room usable again the same day.

  • Do I need to move the item before you start?

    Not necessarily. For on-site work, we just need clear access around the piece. If the item is in a tight space or surrounded by other furniture, moving it a short distance helps. We advise on this when we confirm the booking.

  • What happens before the polishing starts?

    We inspect the piece, assess the existing finish, and identify any damage that needs filling or colour matching before shellac is applied. Open-grained timbers are filled with pumice to create a stable base. Any loose joints, veneer lifts, or structural issues are flagged at this stage so nothing is sealed under the new finish.

  • How much of the item needs to be polished, and does that change what is done?

    It depends on the extent of the damage and whether a match to the surrounding finish is achievable. A localised repair touches only the affected area; a full re-polish covers the entire surface. We confirm the scope in the written quote after inspection, so you know exactly what will be done before work begins.

  • How long does French polishing take to dry and be ready to use?

    Shellac dries quickly between coats, but a freshly polished surface needs around 48 to 72 hours before light use, and up to two weeks before it reaches full hardness. We provide written aftercare guidance covering exactly what to avoid and for how long after the work is completed.

  • How much dust and disruption should I expect while the work is being done?

    On-site work involves light sanding and shellac application, which produces minimal dust compared to painting or sanding floors. We protect surrounding surfaces before starting. Workshop collection removes the disruption entirely, the piece is collected, polished off-site, and returned finished.

  • Can French polishing improve damaged areas without touching the whole room or item?

    Yes. Localised repairs are possible where the damage is contained and the surrounding finish is in reasonable condition. A spot French polish repair addresses a specific area without disturbing the rest of the surface, which keeps cost and disruption lower than a full re-polish.

  • Does humidity in coastal areas slow down French polishing work?

    High humidity can affect how shellac flows and dries, which is relevant for towns like Southend-on-Sea or Maldon. Workshop polishing removes this variable entirely, as conditions are controlled. For on-site work in humid conditions, we schedule around weather and adjust the shellac mix to maintain a consistent result.

  • What does furniture restoration include?

    Restoration typically covers cleaning, stripping the old finish, repairing structural or surface damage, sanding, staining if needed, and applying a new finish using traditional pad application with shellac and pumice pore-filling. The exact scope depends on the piece’s condition and is set out clearly in the written quote before any work begins.

  • What happens first when furniture restoration starts?

    We start with a thorough inspection, either on-site or from detailed photos, to assess the finish, structure and any hidden damage. From that we produce a free written quote covering scope, timings and aftercare. Once agreed, the piece is either collected for workshop restoration or we arrange on-site polishing, whichever suits you.

  • How much stripping, sanding and polishing is usually needed?

    The amount depends on the existing finish and how deeply it has deteriorated. A piece with a failing lacquer coat needs full stripping and sanding before polishing can begin. One with light surface wear may only need a light denib and a fresh shellac coat. We specify exactly what is needed in the written quote so there are no surprises.

  • How much disruption will the work cause in my home?

    On-site work involves some odour from shellac and stripping agents, and the immediate area needs to be clear of soft furnishings. For most pieces, workshop collection removes all disruption from your home entirely. We confirm which approach suits the job at quote stage and give you clear timings so you can plan around it.

  • Do you clean, repair, strip, sand, stain and polish as part of the work?

    Yes, all of those stages can be included depending on what the piece needs. Cleaning and stripping come first, then any structural repairs, followed by sanding, staining if a colour change is needed, and finally polishing using traditional pad application with shellac and pumice pore-filling. The written quote sets out exactly which stages apply to your piece.

  • Will wet weather affect how long furniture restoration takes to dry?

    High humidity slows shellac drying between coats, which can extend the overall finishing time. Workshop restoration removes this variable entirely, as conditions can be controlled. For on-site work in humid weather, we allow longer between coats rather than rushing the build-up, which protects the finish quality. We factor likely conditions into the timings given in your written quote.

  • How much preparation is needed before the finish can be repaired?

    Preparation depends on the condition of the existing finish. At minimum, the surface is cleaned and any loose or flaking material is stabilised. Deeper damage requires filling and levelling before shellac can be applied. We set out exactly what is needed in the written quote after inspecting the piece.

  • What happens during the work on reproduction furniture?

    We clean and prepare the surface, fill open grain with pumice, then build the finish in thin shellac layers using a traditional pad. Colour is adjusted as layers are added. Work can be carried out on-site or in our workshop, depending on the size of the piece and your preference.

  • How much of the surface needs to be prepared before a spot repair?

    Preparation is limited to the damaged zone and a small feathered margin around it. We clean the area, remove any contamination, and key the existing shellac so the new layers bond correctly. The rest of the surface is left completely undisturbed.

  • What happens during a spot French polish repair?

    We clean and prepare the damaged area, fill open grain with pumice, then build up shellac in thin layers using a traditional rubber pad. Each layer is allowed to harden before the next is applied. Once the build matches the surrounding finish, we tone the colour and burnish to the correct sheen level.

  • How long does a spot repair usually take?

    Most spot repairs are completed in a single visit of one to three hours, depending on the size of the damage and how many shellac layers are needed. Deeper damage requiring more build-up may need a second visit once the initial layers have fully hardened.

  • Do you need to remove furniture or clear the room before the repair?

    Not usually. We carry out most spot repairs on-site with the piece in place. We protect the surrounding area and work with good ventilation. If the piece is very large or the damage is on an awkward surface, workshop collection is also available.

  • Will wet weather slow down a spot French polish repair?

    High humidity can extend drying time between shellac layers and increase the risk of blooming, a milky haze caused by moisture trapped in the finish. We monitor conditions before and during the work. In very humid weather, workshop collection is the more reliable option for achieving a clean result.

  • What happens during a surface damage repair?

    We clean and assess the damaged area, then build shellac back in thin layers using traditional pad application. Pumice pore-filling levels the surface before the final coats are applied. Colour is matched throughout, and the repaired area is burnished to align the sheen with the surrounding finish. Aftercare guidance is provided on completion.

  • How long does a surface damage repair usually take?

    A small spot repair on a single area can often be completed in a few hours on-site. Larger or more complex repairs, or those carried out in our workshop, take longer as each shellac layer needs time to cure before the next is applied. We confirm timings in the written quote.

  • Will the repair leave much mess or disruption in the room?

    On-site repairs involve minimal disruption. The materials used are low-odour and the work area is kept contained. We offer workshop collection as an alternative if you prefer the piece to be worked on away from the home, which removes any in-room disruption entirely.

  • What should I do before you come to look at the damage?

    Leave the surface as it is and avoid applying any products to the damaged area. Clear photographs sent in advance allow us to give an initial view before the visit. We provide a free, no-obligation written quote after inspection, covering scope, timings and aftercare guidance.

  • What should I show or mention when asking for help with my furniture?

    Clear photos of the damage, the overall piece, and any existing finish are the most useful starting point. Note the wood type if you know it, any previous repairs, and whether the piece has been kept in a damp or sunny spot. We provide a free written quote after reviewing photos or inspecting in person.

  • How much preparation and tidy-up will there be?

    Preparation is careful and contained. We clean and degrease the surface, fill any open grain with pumice, and lightly denib between coats. Shellac dries quickly and has a low odour compared to solvent finishes. We leave the piece clean and provide written aftercare guidance before we finish.

  • What happens if I have already tried to fix it myself?

    We can still help, but we need to identify what products were used first. Wax, oil, or silicone-based products can interfere with shellac adhesion and may need to be removed before we can proceed. Tell us what you applied and we will factor that into the quote and preparation steps.

  • How long does French polishing usually take on an old piece of furniture?

    A spot repair typically takes one to two days including drying time. A full re-polish on a larger piece such as a dining table or wardrobe can take several days to a week, as each shellac layer needs to cure before the next is applied. We confirm timings in the written quote.

  • Will the work be messy or leave a strong smell?

    Shellac has a mild, brief odour that clears quickly once dry, far less intrusive than oil-based varnishes. There is no heavy dust if sanding is minimal, and we protect surrounding surfaces before starting. Workshop collection is also available if you would prefer the work done off-site.

  • Does higher indoor humidity affect vintage furniture French polishing drying?

    Yes. Shellac applied above around 70% relative humidity can dry cloudy or bloom, a defect called blushing. We monitor conditions before and during application and will reschedule or move work to our workshop if humidity is too high. This is one reason workshop collection can be the better option in winter months.

  • Can the damage be repaired in place, or does it need to be taken away?

    Both options are available. Many repairs are carried out on-site, which suits fitted furniture, large pieces, or items that are difficult to move. For more involved work, we can collect the piece, carry out the repair in our workshop, and return it. We confirm the best approach after inspection.

  • How long does a wood finish repair take?

    A straightforward on-site repair typically takes a few hours. Workshop repairs on larger or more complex pieces may take longer as each shellac layer needs time to stabilise before the next is applied. We confirm the expected timeframe in the written quote so you can plan around it.

  • Will the area be left tidy and usable afterwards?

    Yes. We protect surrounding surfaces during the repair and clean up fully before leaving. Shellac cures relatively quickly, and we provide clear aftercare guidance so you know when the piece is ready for normal use and how to maintain the finish going forward.

  • What happens during a wood finish repair visit?

    We inspect the damage, confirm the finish type, and agree the scope before starting. The area is cleaned and prepared, grain is filled where needed, and the finish is rebuilt in thin shellac layers with colour matched to the surrounding wood. We finish with aftercare guidance and leave the area clean.

  • Does high indoor humidity in wetter months affect wood finish repair drying?

    Yes, high humidity slows shellac drying and can cause blooming if layers are applied too quickly. We monitor conditions during the repair and adjust the pace of application accordingly. Workshop repairs give us more control over the environment, which is worth considering for complex jobs during wetter months.

  • What should I check before the work starts?

    Check that any loose joints, cracks in the wood, or lifting veneer are noted before polishing begins, as these need to be stabilised first. Confirm the agreed scope in writing, including which areas are being treated and the target sheen level. We provide a written quote covering scope, timings, and aftercare before any work starts.

  • How much preparation does the current finish need before polishing?

    The existing finish is cleaned, any flaking or incompatible coatings are removed, and the surface is lightly abraded to give the shellac a key. Pumice pore-filling follows to level the grain. The amount of preparation depends on the condition of the current finish, which we assess before quoting.

  • What happens during French polishing on a wood instrument?

    The surface is cleaned and prepared, then pumice is worked into the grain to fill the pores flat. Shellac dissolved in methylated spirit is applied with a rubber pad in overlapping circular and figure-of-eight strokes, building thin layers gradually. Each session is left to harden before the next, finishing with a light burnish to the agreed sheen.

  • Will changing indoor moisture levels affect the drying of a wood instrument French polish?

    Yes. Shellac needs stable, reasonably dry conditions to cure properly between coats. Sudden rises in humidity during drying can cause blooming or a soft finish. We provide aftercare guidance on the conditions to maintain in the days after the instrument is returned, to ensure the finish hardens correctly.

  • How long does the repair usually take?

    Most repairs take between one and five days, depending on the extent of the damage and whether the piece needs workshop collection or can be worked on-site. A small surface scratch or localised ring mark is typically quicker than a full strip-back and re-polish. We include estimated timings in every written quote.

  • How long does French polishing usually take?

    A full French polish typically takes three to seven days, because shellac must be built up in thin layers with drying time between each coat. Larger pieces, heavily grained timber needing pumice pore-filling, or items requiring colour matching will sit toward the longer end. We confirm the expected timeframe in your written quote before any work begins.

  • Does Mark do all the work himself?

    Yes. Mark Walpole assesses, quotes and carries out every polishing job directly, trading as Presto Repairs. No subcontractors are used at any stage.

  • What does the free quote cover?

    The written quote sets out the scope of work, the method to be used and the expected timings. It is provided after an inspection or a review of photos, with no obligation to proceed.

  • Can you work on-site, or does the piece need to come to you?

    Both options are available. Mark can polish on-site at your home or premises, or collect the piece and work on it at the workshop. The right choice depends on the size of the piece and the extent of the work.

  • What happens if a damaged finish is left untreated?

    Surface wear deepens over time. Water rings and scratches that sit in the top shellac layer become harder to blend once they penetrate into the wood grain beneath, which increases the work needed to restore an even finish.

  • What is pumice pore-filling and why does it matter?

    Pumice pore-filling is a preparation step that closes the open grain of the wood before shellac is applied. Without it, the finish sits unevenly and the final surface lacks the smooth, flat appearance that French polishing is known for.

  • Does French polishing remove scratches?

    Light surface scratches can be improved by rebuilding the finish over them. Deep scratches or bare wood usually need filling and levelling first. The surface is assessed before any work starts so you know exactly what is and is not within scope before you commit.

  • Will the repair be visible once the work is done?

    Colour and sheen are matched at each stage of shellac application, so the repaired area integrates with the surrounding finish. A repair that sits as a visible patch is almost always the result of skipped preparation or mismatched sheen, both of which are addressed as standard in our process.

  • What happens if I delay getting the finish looked at?

    Surface wear deepens over time and becomes harder to blend back into the surrounding finish. A water ring or light scratch that could be repaired with spot shellac work can eventually wear through to bare wood, which requires more preparation and a wider refinish to correct.

  • Is French polishing worth doing on an older or antique piece?

    For antique and vintage furniture, hand-applied shellac is usually the most appropriate method because it preserves original patina and can be matched to the existing finish. Stripping back to bare wood removes character that cannot be replicated, so the condition of the existing shellac determines the approach.

  • Can the finish be adjusted, less shiny, or more?

    Yes. The final sheen level is discussed before work starts and can be adjusted during the shellac layering process. French polishing is associated with a deep gloss, but a softer, more muted finish is achievable and often more appropriate for period fitted woodwork or antique pieces.

  • What does the free written quote include?

    The quote sets out the agreed scope, timings and aftercare guidance in writing before any work starts. It is provided after an inspection or from photos you send, and there is no obligation to proceed. Hidden costs from preparation work that was not agreed upfront are avoided this way.

Questions

Guarantees & Peace of Mind

  • Will French polishing change the colour or look of my antique too much?

    Shellac is naturally amber-toned, which tends to warm rather than alter the wood’s colour. We use colour matching and pumice pore-filling to keep the result consistent with the original finish. The goal is to restore the piece to how it looked when the polish was at its best, not to impose a new appearance.

  • Could hidden damage be found once the surface is looked at closely?

    Yes, close inspection sometimes reveals cracks, old repairs or veneer lifting that were not visible before work started. If that happens, we stop and discuss the options with you before proceeding. Our written quote sets out the agreed scope, so any additional work is always agreed in advance.

  • How well will the new finish match the existing wood colour and sheen?

    We use colour matching and shellac toning to align the new finish with the surrounding wood. On a full re-polish the entire surface is worked together, so sheen levels are consistent. On partial repairs, we blend the edges carefully, though very aged patina can sometimes mean a slight variation remains visible in raking light.

  • Can French polishing help stop the finish going dull again so quickly?

    A properly built shellac finish, applied in thin stable layers, is more resistant to dulling than a worn or poorly maintained surface. We also provide clear aftercare guidance on cleaning products and conditions to avoid, which is the main factor in how long the finish stays looking its best.

  • Will the work leave visible patching, marks or a shine mismatch?

    Visible patching is most common when only a small area is re-polished on a heavily aged surface. We blend repairs carefully and, where a full re-polish is the right approach, work the entire surface to avoid sheen differences. We will be honest at the quote stage about what level of match is achievable.

  • Are you insured if something goes wrong with my antique furniture?

    We carry public liability insurance covering our work on customer property. Before starting, we provide a written quote that sets out the agreed scope clearly, so both parties understand what is being done and why. If you have concerns about a particularly valuable piece, raise them at the inspection stage and we will discuss them directly.

  • Can antique furniture French polishing help preserve original woodwork in period homes?

    Yes. Restoring the shellac finish seals the wood against everyday handling, dust and minor moisture exposure, which slows further deterioration. Because shellac is reversible, future restorers can work with rather than against the finish. It is the most sympathetic option for keeping period pieces in their original condition.

  • Will the finish look even and smooth, or could it show brush marks?

    Traditional pad application builds shellac in thin, overlapping layers that level as they cure, leaving a smooth surface without brush marks. Each coat is lightly de-nibbed before the next is applied, so the final result is even across the whole surface rather than showing ridges or lap lines.

  • Will the finish peel or wear badly over time?

    A shellac finish applied over properly prepared, clean wood bonds at a molecular level and does not peel the way thick paint or poorly keyed lacquer can. Normal kitchen use will eventually dull the surface, but shellac is straightforward to revive with a light re-coat rather than a full strip.

  • What happens if there is hidden extra work once the cabinets are stripped back?

    If stripping reveals deeper damage or a more complex substrate than the initial inspection showed, we stop and discuss it with you before continuing. We do not carry out additional work without agreement. The original written quote covers the scope as assessed; any change is explained clearly and agreed first.

  • How do I know the restoration will not make the cabinet look worse?

    We provide a free written quote after inspecting the piece, which sets out exactly what work will be done and what the outcome will look like. We have been restoring wooden furniture since 2015 using traditional pad application and pumice pore-filling, so the process is well established. If a piece has risks we cannot mitigate, we say so before starting.

  • What happens if the finish goes wrong after the work is done?

    We provide clear aftercare guidance on completion so you know how to maintain the finish correctly. If a fault develops that is attributable to the work rather than subsequent damage or misuse, contact us and we will assess it. Shellac is repairable by nature, so localised issues can usually be corrected without a full re-polish.

  • Do you have insurance if something gets damaged during the work?

    Please ask us directly about our current insurance cover when you request a quote. We will confirm the position in writing so you have a clear record before work begins.

  • Will the repaired area match the rest of the wood?

    Colour matching is part of every repair. We mix shellac tones to the existing finish before applying, so the repaired area sits flush in colour and sheen with the surrounding wood. On aged or patinated pieces, we work to the closest achievable match given the natural variation in the original finish.

  • Can you match the colour closely to the existing finish?

    Yes. Colour matching is done by eye and by mixing shellac tones before application begins. On pieces with significant age or sun-fading, we aim for the closest achievable match and flag any expected variation in the written quote so there are no surprises.

  • What if the finish on my wood is too damaged to match neatly?

    If a localised repair cannot achieve a neat match, a full refinish of the surface is the better route. We flag this in the written quote rather than proceeding with a repair that will look inconsistent. You always know the recommended scope before committing.

  • What if the repair needs more work once you have seen it properly?

    If the hands-on inspection reveals more than photos showed, we update the written quote before starting. No additional work is carried out without your agreement. The written quote is the agreed scope, and we do not exceed it without a clear conversation first.

  • What if the finish ends up patchy or too shiny?

    Patchiness or an unwanted sheen level is corrected by cutting back the surface and re-bodying the affected area. We agree the target sheen before starting, and the layered nature of shellac application means adjustments can be made without stripping the whole piece back.

  • What if the polished area does not match the rest of the wood?

    Colour matching is part of the process. We use tinted shellac and staining to blend the restored area with the surrounding finish before the final coats go on. If a full re-polish is needed to achieve a consistent result, we say so at the quote stage rather than after the work is done.

  • Will the restored finish match the existing wood and colour?

    Colour matching is built into the process. We use traditional shellac application with pumice pore-filling, building up thin layers that can be tinted to match the surrounding timber. On pieces where only part of the surface is being restored, we blend the new finish into the existing one. An exact match depends on the original wood’s age and patina, which we discuss at quote stage.

  • Will hidden damage like cracks, rot or loose joints be found before work starts?

    We check for structural issues, hidden cracks and early-stage rot during the initial inspection before quoting. If stripping reveals further damage not visible at that stage, we contact you before proceeding so you can decide how to handle it. Nothing outside the agreed scope is carried out without your approval.

  • What if the wrong finish or colour spoils the look?

    We agree the finish type and colour with you before any application begins, and the written quote records those choices. Shellac is built up in thin layers, so colour can be adjusted during the process rather than only at the end. If the result does not match what was agreed, we address it, the aftercare guidance we provide also helps you maintain the finish correctly going forward.

  • What should I check before I book furniture restoration?

    Check that the piece is solid wood rather than chipboard or thin veneer over engineered board, and that the joints still hold or can be re-glued. Note any specific damage, water marks, burns, missing sections, so we can assess them at quote stage. We provide a free written quote after inspection or photos, so there is no cost to finding out whether restoration is viable.

  • Will a reproduction finish match the rest of my furniture?

    We colour-match by eye and by test before committing to the full surface, working shellac tones into the pad to align with the surrounding piece. The goal is a result that reads as one consistent finish across the whole item, not a visible repair zone.

  • How do you make sure the colour blends with the rest of the piece?

    We mix shellac to match the existing tone before touching the surface, testing on an inconspicuous area first. Colour is built gradually in thin layers using traditional pad application, so we can adjust the depth at each stage until the repaired area reads as part of the whole piece.

  • How careful are you with the piece while it is being worked on?

    The piece is supported and protected throughout. French polishing is applied by hand with a pad, so there is no mechanical abrasion beyond controlled preparation stages. Whether we work on-site or collect the item for workshop finishing, it is handled as a single piece from start to return.

  • Will the repaired area look smooth and even, not patchy?

    Yes, when the surface is properly prepared. Pumice pore-filling levels the grain before shellac is applied, and each layer is worked flat before the next is added. The result is a surface that is consistent in sheen and texture across the repaired zone and the surrounding finish.

  • Will the finish still look natural after repair?

    Yes. Shellac applied by hand pad produces a depth and warmth that sits within the wood rather than sitting on top of it. Colour is matched to the existing tone, and sheen level is controlled during the final stages so the repaired surface reads as natural rather than over-polished.

  • Will the repaired area match the rest of the French polish?

    Matching is the core of the work. We use colour matching alongside traditional pad application and pumice pore-filling to replicate the tone, depth and sheen of the surrounding finish. On aged pieces, we adjust the mix to account for how the original shellac has mellowed over time.

  • Will the colour and sheen really blend in with the rest of the finish?

    Yes, when the repair is done correctly. We match both the colour and the sheen level, a gloss repair on a satin finish, or vice versa, would stand out immediately. Pumice pore-filling and layered shellac application ensure the surface texture reads consistently across the whole piece.

  • Will the repair be noticeable in daylight or under strong lights?

    A well-executed spot repair should not be visible under normal viewing conditions, including daylight. Raking light at a very low angle can reveal any surface variation on any polished piece, repaired or not. Our layered approach and careful sheen-matching minimise that risk as much as the existing finish allows.

  • Will the repair protect the wood as well as improve how it looks?

    Yes. Rebuilding the shellac layer seals the exposed area against moisture and handling, restoring the protective function of the finish alongside the appearance. Shellac is not as hard as a two-part lacquer, but it provides consistent protection when maintained correctly, and we provide aftercare guidance after every job.

  • What if the colour of the old finish has changed over time?

    Aged shellac typically warms and deepens in tone, and we account for that when mixing. We match to the current colour of the surrounding finish, not to what it looked like when new. On very old pieces, we may apply a light toner over the repair to unify the appearance across the whole surface.

  • Will the repair blend in with the rest of the French polish?

    Blending is central to the process. We use colour matching and shellac layering to bring the repaired area as close as possible to the surrounding finish in tone, sheen and texture. On aged pieces, some variation can remain, but the repair is built to sit naturally within the overall surface.

  • Will the damaged patch still be noticeable after repair?

    A well-executed repair significantly reduces visibility, and in many cases the patch becomes undetectable under normal light. Deep gouges or areas where the wood grain itself is torn may retain a faint trace, but the repair is matched in colour and sheen to minimise contrast with the surrounding finish.

  • Will the repaired area be left smooth and even?

    Yes. Pumice pore-filling and layered shellac application level the surface before the final finish is applied. The repaired area is burnished to match the texture and sheen of the surrounding polish, leaving it flush and even to the touch.

  • Will the repair match the rest of the finish if the wood has aged?

    Aged shellac develops a patina that fresh material does not immediately replicate. We use colour matching to bring the repair as close as possible to the surrounding tone and sheen. On heavily aged pieces, a slight difference may remain in raking light, but the repair is built to sit naturally within the surface.

  • Is the repaired area likely to stay matched over time?

    Shellac ages in a similar way to the original finish, so the repaired area tends to move with the rest of the surface over time rather than standing out more. Following the aftercare guidance we provide after finishing helps the repair remain stable and consistent with the surrounding polish.

  • Will the repaired area stand out once it is done?

    A well-executed repair should be invisible under normal light. We match the shellac tone and sheen level to the surrounding finish before we start, then blend the edges carefully. The goal is for the repaired area to read as part of the original surface, not as a patch.

  • Can the finish be matched to the rest of the piece?

    Yes. Colour matching is a core part of our process. We adjust the shellac tone and layer depth to align with the existing finish before committing to the final coats. On aged pieces we also account for the patina so the repaired area ages consistently with the rest of the surface.

  • Will you keep the wood grain and old patina?

    Yes, preserving the patina is a priority on vintage pieces. We use pumice pore-filling and thin shellac layers rather than heavy sanding, which keeps the grain character and the aged tone intact. Stripping back to bare wood is only done when the existing finish is beyond saving.

  • How likely is it that the repair will blend in without a visible mark?

    On most vintage pieces with an intact shellac finish, a seamless blend is achievable. The main variables are how much the original finish has aged and whether any previous DIY repairs have altered the surface chemistry. We assess both before starting and will tell you honestly if a perfect match is unlikely.

  • What if the finish does not match the rest of the furniture?

    We adjust the shellac mix and build additional coats until the tone and sheen align with the surrounding finish. If a match proves difficult due to heavy ageing or previous repairs, we tell you before the final coats are applied so you can decide how to proceed. We do not leave a visible mismatch without flagging it first.

  • Can vintage furniture French polishing be done without harming old finishes?

    Yes. Our process uses traditional pad application with shellac, which is compatible with most existing shellac and lac-based finishes. We avoid aggressive stripping unless the existing finish is already failing. The aim is always to add to what is there rather than remove it unnecessarily.

  • Will the repair still show afterwards?

    A well-executed repair should be very difficult to detect. We match colour and sheen carefully, blending the rebuilt finish into the surrounding area. On older pieces with natural patina, some variation is expected, but we work to make any difference as subtle as possible.

  • Can you match the existing colour and sheen?

    Yes. Colour matching is a core part of the process. We mix shellac tones to replicate the existing hue and build the finish to the same sheen level as the surrounding wood, whether that is a flat matt, satin, or high gloss.

  • Will it blend in with the surrounding wood?

    Blending is the main goal of any localised repair. We match the tone, grain emphasis, and sheen of the surrounding area before finishing. On pieces with significant age-related patina, a perfect invisible join is harder to guarantee, but we will always discuss realistic expectations before starting work.

  • What if the repaired area does not match the rest of the wood?

    If the match is not right at the end of the job, we will adjust it before considering the work complete. We discuss realistic expectations upfront, particularly on aged pieces where patina cannot be fully replicated. Our written quote includes the agreed scope, so both sides are clear from the start.

  • Will the finish colour and sheen match the rest of the instrument?

    Yes, colour matching is part of the process. We adjust the shellac tone to the existing finish before applying any layers, and the final sheen is brought to match the surrounding areas. The written quote confirms the target colour and sheen level so there are no surprises when the work is complete.

  • How can I be sure the polishing will not change the instrument’s look too much?

    We work to the agreed scope set out in the written quote, which specifies the areas being treated and the target sheen. Shellac layers are built gradually, so the result can be assessed at each stage. We also provide aftercare guidance so the finish stays stable once the work is done.

  • Will the repair protect the instrument, or is it only for the appearance?

    Shellac provides a real, if moderate, level of protection against minor abrasion and handling marks. It is not as hard as lacquer, so it will not resist heavy knocks, but a sound shellac finish does seal the wood and slow moisture exchange. Following the aftercare guidance we provide helps the finish last.

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