The first step is always an inspection, either from clear photographs or on-site. This establishes whether the damage is surface-level, scratches, water marks, dull varnish, heat marks, or whether there are structural issues such as loose joints, lifting veneer or failed DIY finishes that need addressing first. Victorian, Edwardian and mid-century solid wood pieces found in Essex period homes are often worth restoring rather than replacing, even when the surface looks heavily worn.
Structural repairs come before any surface work. Loose joints are reglued and clamped, lifted veneer is re-adhered, and any previous finish that is flaking or incompatible is stripped back. Once the piece is stable, surface preparation begins: sanding, filling dents and scratches, and staining where the colour needs evening out across the whole surface.
The finishing stage uses shellac applied by pad in thin coats, or wax polish where a softer, more open finish suits the piece. Colour matching is carried out before the first coat goes on so the result reads as consistent rather than patchy. A written quote covering all stages is provided before work starts, and aftercare guidance is included once the finish is complete.