1. Who we are

Presto Repairs is the data controller for personal data collected through this website. You can reach us through the contact details on our contact page.

2. What we collect

When you send an enquiry we collect the details you provide: typically your name, contact details, your location, and what you tell us about the work you need.

3. Why we use it

We use your details to respond to your enquiry, arrange the work you asked about, and keep basic records of enquiries. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running the business.

4. Who it is shared with

Your enquiry details are shared only as needed to deal with your enquiry, including with the tradesperson who takes the job, and with the service providers that run this website (such as hosting and email). We do not sell personal data.

5. How long we keep it

Enquiry records are kept for as long as needed to deal with the enquiry and for a reasonable period afterwards for record-keeping, then deleted.

6. Your rights

Under UK GDPR and the Data Protection Act 2018 you can ask for a copy of your data, ask for it to be corrected or deleted, object to or restrict its use, and complain to the Information Commissioner’s Office (ico.org.uk).

7. Analytics

Where analytics are active on this website, they are described in our Cookie Policy.

8. Changes

We may update this policy from time to time; the version published on this page applies.